What customers do not always realize though is that UL classification must be tested for every unique film backing, thickness and adhesive combination, and the cost for any single combination is approx. $1000 + cost of material + delivery charges. It is difficult to justify the expense for the certification for each product without a significant customer request.

CAPLINQ does, however, work with an independent testing facility who can carry out this the UL Certification, but then CAPLINQ normally requests either a commitment for a certain order quantity (ie. 100 rolls), or that the customer pay for the testing. In order to share the burden of testing, we offer to pay for all the material, administration and shipping charges if the customer pays $1000 toward the testing.

For more information of UL classification or polyimide tapes, visit us or contact us for more details.

The reason for this is because CAPLINQ took a little too long to fully embrace the power of the internet, and now we’re tripping over ourselves to get things up to snuff.  The few products that are online, you will be able to order right away, and our existing customers will be able to order right online.

These are growing pains, which (as the name implies) means we’re growing.  Things are getting better; service will be better and ultimately, costs will be lower.

What this all means to you, our valued customer is just hang-in there and bear with us during this growth spurt.  You can still order the same products by email or by phone as always, and the internet ordering should be complete by the end of August – stay tuned.

Buy in Europe, Pay in US Dollars

For American companies, who are used to paying in US Dollars, the service CAPLINQ offers isn’t particularly valuable. For European customers however, this is a real windfall. These customers can now negotiate and buy consumable materials for use in Europe and pay in USD – truly the best of both worlds.

How can CAPLINQ do this?
CAPLINQ is not a publicly traded company with shareholders needing to be pleased. We control our own costs and negotiate ourselves as much as we can in US Dollars so that we don’t speculate on currency fluctuations. Sure, we have costs in Euros, but not nearly as much fixed overhead as the big guys and because we have locations on both sides of the Atlantic and can shift resources to best utilize our US Dollar prices.

How else can CAPLINQ offer such low prices?
One of the most obvious ways we control costs is through our marketing and sales budgets.We do have sales people that travel to customer sites when necessary, the operative word here being necessary. Our customers work smarter today than at any other time in history; surfing the web, reading blogs, participating in forums and chatting live with potential suppliers.

CAPLINQ embraces this and uses it to reduce costs. We post blogs that customers read instead mailing newsletters that collect in a pile. We provide live updates and news on our products instead of 10,000 copies of a catalog that sits on customers’ shelves. We have live chat boxes so customers get timely answers to their questions, and we add more and more data to our product pages as questions are asked and answers provided.

We strive to put price tags on as many products as we can, so you can comparative shop and come back to us. If you do find prices better than ours, let us know and we’ll try to beat them.

So visit us today as www.caplinq.com and experience the CAPLINQ difference.