Inside Sales Intern

Web­site caplinq Caplinq Europe BV

THE ROLE

As an inside sales exec­u­tive, or if you like to do your Intern­ship with a sale­s­plan.
Your role will be focused on sales and all tasks relat­ed to that. You enjoy being in touch with peo­ple, and busy help­ing them.

Espe­cial­ly han­dling incom­ing cus­tomer calls, call to cus­tomers from the data­base based on cam­paigns. Ana­lyze and report cur­rent sales fig­ures and goals for the future. Make quo­ta­tions and process orders.

Sales is data, so 50% of your time you are busy updat­ing data or ana­lyz­ing data. Would you want to buy from some­one that not knows what he or she is talk­ing about? Or be the per­son behind one of those many adver­tise­ments you don’t care about?

You will need help from your col­leagues and have no issues ask­ing, ( and they like to help ) to sup­port and grow sales inter­na­tion­al­ly. We’re look­ing for some­one who would describe them­selves as orga­nized, extravert, ana­lyt­i­cal and intel­lec­tu­al­ly curi­ous.


So, what will you be doing?
Con­tributes in dai­ly sales activ­i­ties (50% of your time)

- Respond and fol­low up on incom­ing inquiries, make a quick analy­sis of the oppor­tu­ni­ty and update activ­i­ties in the data­base.
— Learn to make accu­rate quo­ta­tions (togeth­er with cus­tomer ser­vice)
— Make fol­low up appoint­ments to con­tact cus­tomers
— Map out entire cus­tomer land­scape by size, region, oppor­tu­ni­ty

Car­ries out activ­i­ties con­cern­ing mar­ket research and plan­ning (40% of your time)
- Assem­bles infor­ma­tion on prod­uct groups, clients and sam­ples
— Analyse cus­tomers based on the check­list and report high poten­tials to the Sales man­ag­er.
— Analy­ses inquiries, sam­ple requests, 1 item sales and file them in the data­base

Acquires and main­tains client rela­tion­ships (10% of your time)
- Ini­ti­ate and car­ry out pro­mo­tion­al activ­i­ties
— Con­tacts clients active­ly after a cam­paign

Desired Skills and Expe­ri­ence

What mind­set do you require?
Skills can be learned. Mind­sets, though they can be learned too, are more often a part of who you are. We val­ue the mind­set at least if not more than either expe­ri­ence or hard skills.

  1. Com­pet­i­tive – Sales is game a game you want to win , always. Almost no mat­ter what it takes… You have a nat­ur­al dri­ve to try to win the game. By the same time, you can han­dle a loss now and then.
  2. Curios­i­ty – We want a per­son who is curi­ous, and rarely sat­is­fied with the first answer. If you find some­thing that doesn’t agree with what you already think, then we want some­one who wants to know why.
  3. Courage – Peo­ple make mis­takes, col­leagues / customers…and you as their con­tact will some­times receive the full blame. That’s not fair. That’s life. We’re look­ing for some­one who may be afraid to con­front these issues, but does it any­ways.
  4. Con­tin­u­ous Improve­ment – Why are we doing this? Why is it going that way. Why does it make sense? You nat­u­ral­ly look how we can improve as a com­pa­ny and as a team

What skills do you require?

Before we talk about hard skills, the ide­al can­di­date would be one who:

  • Lis­ten­ing and ask­ing ques­tions, the right questions…If you’re a good lis­ten­er, that helps,… a lot
  • You love com­mu­ni­ca­tion and inter­ac­tion with peo­ple. It doesn’t make you tired, it gives you ener­gy
  • You’re result dri­ven. You get moti­vat­ed by a good result and more moti­vat­ed to make it bet­ter next time, espe­cial­ly when some­thing went wrong ( that hap­pens… )
  • You’re pre­cise, when it comes down to your offer, the end of a long tri­al of work… you’re sure it doesn’t con­tain errors.
  • Is able to look take a step back and get the heli­copter view to see the whole pic­ture.
  • Pays atten­tion to detail. The very last para­graph of this job vacan­cy has very impor­tant infor­ma­tion. Be sure you read it twice before apply­ing.

This said, the ide­al can­di­date would also have the fol­low­ing skills.

  • Effec­tive Com­mu­ni­ca­tor – This posi­tion demands col­lab­o­ra­tion. You won’t be able to do or get any­thing done alone. You will be an impor­tant voice to cus­tomers, man­agers, strong Eng­lish com­mu­ni­ca­tion skills, both ver­bal and in writ­ing are required.
  • Pre­sen­ta­tion Skills — We use Pow­er­Point a lot inter­nal­ly to sto­ry­board our ideas, doc­u­ment our progress and to tell our sto­ries and con­vey our mes­sages. I hope you have been pre­sent­ing at school or have some expe­ri­ence with that. You don’t have to be an expert…

Skills not required, but that get bonus points (any of them count):

The job we have in mind may not require these skills, but they sure come in handy around here.

  1. Excel: I’m not talk­ing about adding data to a spread­sheet, but using many of the for­mu­las
  2. Sales: You’re cur­rent­ly work­ing in a sales envi­ron­ment, or have been next to your study. Can be any­thing, from food (wait­er) to tele­sales.
  3. Vol­un­teer: Any addi­tion­al activ­i­ty for your sportsclub/hobby, social com­mu­ni­ty.

There is no need to send your CV unless it looks awe­some and you want to impress us with how it looks. Oth­er­wise, we will use your LinkedIn pro­file (bet­ter make sure it is com­plete!). 

Instead, can­di­dates wish­ing to apply are request­ed to send an email to hr@caplinq.com that includes:

  1. A link to your LinkedIn pro­file.
  2. A one-page, per­son­al cov­er let­ter that makes us smile.

Let me repeat that last part in a dif­fer­ent way… We are look­ing for peo­ple who stand out from the crowd with a well-writ­ten, enthu­si­as­tic one-page let­ter telling us why this posi­tion speaks to you and what you could bring to the team.

If all you do is send a CV (we told you not to), and no cov­er let­ter your appli­ca­tion will be dis­card­ed with­out even being read.

To apply for this job email your details to hr@caplinq.com

About Ivo Verzijlbergen