Technical Applications Engineer Bangkok Thailand

Technical Applications Engineer ROCKSTAR

  • Full Time
  • Bangkok, Thai­land
  • Appli­ca­tions have closed

Web­site caplinq CAPLINQ Thai­land

Spe­cial­ty Chem­i­cal, Adhe­sives & Plastics


Yes, you read that right – we’re look­ing for a ROCKSTAR. If the title sounds uncon­ven­tion­al, it’s because CAPLINQ is too. We’re look­ing for that spe­cial some­one who has not one, but two com­ple­men­tary skills – the amaz­ing abil­i­ty to grasp and explain tech­ni­cal con­cepts (Tech­ni­cal Sales Pre­sen­ter) and the abil­i­ty to man­age mul­ti­ple projects simul­ta­ne­ous­ly (Project Management).

Let me come right out and say that we wel­come new grad­u­ates of tech­ni­cal schools and pro­grams to apply, but if you think you are more expe­ri­enced and grasp exact­ly all the con­cepts described here­un­der — then you are also wel­come to apply. Salary and ben­e­fits will be com­men­su­rate with expe­ri­ence and skill set.

Our cus­tomers don’t respond to old-fash­ioned sales pitch­es, but they do respond very well to thought­ful tech­ni­cal infor­ma­tion pre­sent­ed to them in a way that they can under­stand and use. Though you will not be “mar­ket­ing” nec­es­sar­i­ly, you will also be work­ing close­ly with the mar­ket­ing team to under­stand the tech­ni­cal chal­lenges that our cus­tomers face and help­ing them trans­late that into prod­uct pages, web­pages, and oth­er mar­ket­ing arti­facts that the tech­ni­cal sales team will be able to use to approach cus­tomers. There will be no prospect­ing, and your cus­tomers will most­ly be the sales team, you WILL have expo­sure to end-users, cus­tomers and the project chal­lenges they face. Your leads and projects will all come to you and it will be your respon­si­bil­i­ty to ser­vice, sup­port, and coor­di­nate a very diverse range of activ­i­ties and requests.

You will be suc­cess­ful in this posi­tion if you love div­ing into the tech­ni­cal details of our many prod­ucts and help­ing cus­tomers under­stand how to select and use the right prod­ucts for their appli­ca­tions. If you con­sid­er your­self more some­one who wants to help the cus­tomer than a pushy sales­man — keep reading.

As a fast-grow­ing multi­na­tion­al, our prod­ucts and ser­vices have found a sweet-spot in the mar­ket. Our mar­ket­ing and devel­op­ment teams have cre­at­ed prod­ucts and con­tent that are attract­ing new cus­tomers and now we’re look­ing for that spe­cial rock­star that is able to pro­vide the required tech­ni­cal sup­port to sup­port sales.

Do you describe your­self as a proac­tive, super-orga­nized, enthu­si­as­tic, mul­ti­task­ing rock­star that likes to work with engi­neers on the tech­nolo­gies that will shape the next 20 years? Our cus­tomers are man­u­fac­tur­ers in the auto­mo­tive, fuel cell, semi­con­duc­tor, 5G, hydro­gen- & eMo­bil­i­ty indus­tries, look­ing to define the next-gen­er­a­tion elec­tric vehi­cles, bat­ter­ies, iPhone- & Galaxy-parts, and major infra­struc­ture redesigns. Our cus­tomers will rely on you to rec­om­mend and sup­port projects with epox­ies, alloys, adhe­sives, ther­mal inter­face mate­ri­als, con­duc­tive plas­tics, and ion-exchange mem­branes. Cool, right?

Does this type of work inspire and moti­vate you? Then I encour­age you to read on. If on the oth­er hand, you’re already exhaust­ed read­ing this, I rec­om­mend you take a nap and check out anoth­er job post.

So, what will you be doing?

The posi­tion and respon­si­bil­i­ty will grow along with you. As a small, but fast-grow­ing com­pa­ny, the role will be excit­ing for you if you like work­ing in a small team and hav­ing a lot of free­dom to define your roles and respon­si­bil­i­ties. No two days will like­ly be the same.

Broad­ly speak­ing, your work will revolve around the fol­low­ing three activities:

1. Sales Sup­port Engi­neer (about 35% of your time)

You will sup­port our exist­ing cus­tomer-base of projects and prod­ucts and new leads will come in from sales (who have pre-screened them). You will be respon­si­ble to help cus­tomers (and the sales team) to select prod­ucts as well as the appli­ca­tion meth­ods to use them successfully.

Exam­ples of activities:

  • Research and rec­om­mend prod­ucts for cus­tomers’ applications
  • Sup­port cus­tomer projects and pro­grams with sam­ples, data, and test results
  • Put togeth­er Pow­er­Point and sales pre­sen­ta­tions high­light­ing prod­uct fea­tures and applications
  • Send emails to cus­tomers with prod­uct and appli­ca­tion data

2. Project Man­age­ment (about 35% of your time)

Since the sales cycle is long (approx. 2 years), you will be respon­si­ble for approx. 60 — 80 projects big and small all at var­i­ous stages of devel­op­ment. You will need to pri­or­i­tize the most impor­tant ones on a week­ly basis to make sure each has a sta­tus and the next action items to keep the projects mov­ing forward.

Exam­ples of activities:

  • Update CRM to include cur­rent sta­tus and “Next Action Items” for Sales to fol­low-up on
  • Work with cus­tomers to make sure they have what they need to move forward
  • Work with the sup­pli­ers and our R&D team to update them on cur­rent projects and prod­uct requirements
  • Answer incom­ing tech­ni­cal requests for prod­uct rec­om­men­da­tions and appli­ca­tion details

3. Cre­ate Appli­ca­tions, Engi­neer­ing & Mar­ket­ing Arti­facts (about 30% of your time)

You will have about 30% of your time that will be ded­i­cat­ed to cre­ative tasks where you can dive into the mar­ket, the appli­ca­tions, and the cus­tomers that are work­ing on design­ing the next gen­er­a­tion of devices. You will be asked to dig into these mar­kets and put togeth­er tech­ni­cal notes, emails and pre­sen­ta­tions that sales will be able to use.

Exam­ples of activities:

  • Dive into the renew­able ener­gy mar­ket to fig­ure out what com­pa­nies and tech­nolo­gies are work­ing on
  • Put togeth­er pre­sen­ta­tions, emails, prod­uct & appli­ca­tion pages to explain how CAPLINQ prod­ucts can help
  • Present lists of com­pa­nies and tech­nolo­gies to the sales & mar­ket­ing teams to tar­get customers
  • Fol­low-up on the work that is gen­er­at­ed from these activities


What mind­set do you require?

Skills can be learned. Mind­sets, though they can be learned too, are more often a part of who you are. We val­ue the mind­set at least, if not more than either expe­ri­ence or hard skills.

  1. Curi­ous – We want a per­son who is curi­ous and hun­gry. You will be real­ly suc­cess­ful if you love to dive into the prod­ucts and appli­ca­tions your cus­tomers are work­ing on to under­stand what prob­lems they are try­ing to solve.
  2. Data-dri­ven – Our cul­ture is a mer­i­toc­ra­cy. It encour­ages and rewards deci­sions that are made with data as opposed to senior­i­ty, intu­ition, or per­son­al experience.
  3. Con­tin­u­ous Improve­ment – Peo­ple and process­es can always get bet­ter. We’re look­ing for some­one who ques­tions every process to see if there’s no room for improve­ment. Like­wise, if you want to improve your­self, we offer mon­ey to sup­port your con­tin­u­ous learn­ing journey.
  4. Courage – Boss­es make mis­takes and col­leagues aren’t always fair. That’s life. We’re look­ing for some­one who may be afraid to con­front these issues, but does it anyway.

What skills do you NOT need?

Before we list the skills you do need, it is impor­tant that you know what we skills or expe­ri­ence we do NOT require:

  1. Prod­uct knowl­edge: You do not need to know any­thing about any of the prod­ucts we sell, nor any of the ser­vices we pro­vide. All will be taught on the job.
  2. Lots of work expe­ri­ence: This is meant to be an entry-lev­el posi­tion. You will learn and train on the job. If the activ­i­ties described sound just the kind of work you want to do, but you don’t yet have the expe­ri­ence to do it you are encour­aged to apply. Train­ing and coach­ing will be provided.

What skills do you require?

There are very few hard skills that are required, but the ide­al can­di­date would be one who:

  • Has a tech­ni­cal degree or equiv­a­lent expe­ri­ence in Engi­neer­ing, or Bach­e­lor of Science
  • Is com­fort­able and con­fi­dent when pre­sent­ing his/her work to others
  • Has a pro­fes­sion­al lev­el of writ­ten and spo­ken Eng­lish (at least 7/10)
  • Asks ques­tions, then asks more ques­tions, then asks even more questions
  • Is a strong plan­ner and orga­niz­er and thrives in get­ting things done
  • Is a Google pow­er-user, for­ev­er ask­ing Google ques­tions for answers he/she doesn’t know
  • Is opti­mistic, ener­getic, and loves to smile
  • Pays atten­tion to detail. The very last para­graph of this job vacan­cy has very impor­tant infor­ma­tion. Be sure you read it twice before applying.

Skills not required, but that get bonus points (any of them count):

The job we have in mind may not require these skills, but they will give you a head’s start:

  1. An Engi­neer­ing Degree: You do not need to be an engi­neer, but our prod­ucts are by nature tech­ni­cal, so you will need to be able to grasp the con­cepts. If you want to learn, we’re able to teach.
  2. Any sales or cus­tomer ser­vice expe­ri­ence: Whether it’s the wai­t­er­ing job that got you through school or a part-time job help­ing cus­tomers, it’s help­ful to be com­fort­able help­ing others.
  3. Project man­age­ment expe­ri­ence: You will need to man­age mul­ti­ple projects simul­ta­ne­ous­ly. This means report­ing inter­nal­ly as well as exter­nal­ly to both cus­tomers and sup­pli­ers. Strong project man­age­ment skills will help you enormously.
  4. Pre­sen­ta­tion skills: You will be pre­sent­ing all the time, be it inter­nal­ly or to cus­tomers or sup­pli­ers. If you are com­fort­able in front of a pub­lic audi­ence you will be able to use those skills here.

There is no need to send your CV unless it looks awe­some and you want to impress us with how it looks. Oth­er­wise, we will use your LinkedIn pro­file (bet­ter make sure it is complete!).

Instead, can­di­dates wish­ing to apply are request­ed to send an email to that includes:

  1. A link to your LinkedIn pro­file (not a CV)
  2. A one-page, per­son­al cov­er letter

Let me repeat that last part in a dif­fer­ent way… We are look­ing for peo­ple who stand out from the crowd with a well-writ­ten, enthu­si­as­tic one-page let­ter telling us why this posi­tion speaks to you and what you could bring to the team.

If all you do is send a CV (we told you not to), and no cov­er let­ter your appli­ca­tion will be dis­card­ed with­out even being read.

About Chris Perabo

Chris is an energetic and enthusiastic engineer and entrepreneur. He is always interested in taking highly technical subjects and distilling these to their essence so that even the layman can understand. He loves to get into the technical details of an issue and then understand how it can be useful for specific customers and applications. Chris is currently the Director of Business Development at CAPLINQ.