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CAPLINQ's Technical Representation service acts as an extension of your sales organization.
CAPLINQ has a staff of technical engineers and technical service representatives that service customers in their own timezone and at their own premises to understand their needs and requirements.
The technical representation team is focused on meeting with customers and managing customer’s expectations with the supplier.
CAPLINQ EUROPE BV has a sales team comprised of engineers and technical sales staﬀ just outside Amsterdam.
Our european oﬃce is within driving distance to Germany, France and the Benelux. Most other customers are within 3 hours ﬂight, thus we can reach all your clients whenever they need.
Be Global, act local.
Unlike a traditional distributor or agent relationship, CAPLINQ's technical representation service is a customized service that acts as a seamless extension of your organization. What does that mean? That's up to you to decide! Do you want a dedicated contact person in Europe? Ok. Do you just want someone a technical person to pick up the phone when your customers call? Sure. Want to hire someone locally and have the resource managed by us? We do that too. Simply want to publish a local European sales office on your website? Cool.
We provide the knowledge and expertise necessary to ensure that your client completely understand your product.
This approach ensures that your customers always have maximum benefit from their investment and also increases customer loyalty.
CAPLINQ will represent your business in technical meetings with customers, schedule visits with new potential clients and remain in contact with regular customers, discuss problem solving and present solutions to your customer.
As a European company with a diverse workforce we’re at home with your customers’ language and customs.
Though CAPLINQ will entertain any possible relationship, our experience tells us that nothing beats face-to-face meetings with customers.
Our experienced sales staff understand European customs and norms as well as speak the language. Our technical service representatives speak English, German, Spanish, French, Dutch, Portugese and Italian. From our offices outside of Amsterdam in the Netherlands, we are within an 8-hour drive or a one hour flight of 95% of our customers.
Our team will ensure that your business is being properly represented. We can add value to your business through use of our expertise and by showing your customers that we are proactive in focus on their needs.
Customers want you to have local presence, CAPLINQ is the local presence they want combined with the support and customer services they need.
With our long history in technical products you can profit from our extensive network within the European market.
Experience and the best team
Fixed cost option, have a local sales and support agent to represent your company.
Bush-beating & relationship building with customers, whether or not they manufacturer outside territory.
Want to reward aggressive growth, but don’t want agent’s success to make them lazy?