Cold Supply Chain Services

Insulated Packaging, Cold storage, Quality, Logistics and distribution

What is a Cold Supply chain?


A cold chain refers to a temperature-controlled supply chain that is designed to preserve and maintain the quality and safety of temperature sensitive goods, particularly those that require specific temperature conditions. It is a series of interconnected storage and transportation processes, from the point of origin to the final destination, to ensure that products such as food, pharmaceuticals, vaccines, and other temperature-sensitive items remain within the recommended temperature range.

The cold chain begins with the storage and handling of products in a controlled environment, typically refrigerated or frozen facilities, where specific temperature, humidity, and other environmental conditions are maintained. This ensures that the temperature sensitive goods are kept at optimal conditions to prevent spoilage or degradation of quality.

Once the products are appropriately stored, they are transported using specialized vehicles and containers equipped with refrigeration or cooling systems. These containers/vehicles maintain the required temperature throughout the transportation process, preventing any temperature fluctuations that could compromise the integrity of the goods.

The cold chain also encompasses various handling procedures, such as packaging, labeling, and documentation, to ensure proper identification, traceability, and compliance with regulations. Monitoring and tracking systems are often employed to continuously monitor the temperature and other relevant parameters during storage and transportation, allowing for real-time visibility and prompt action if any deviations occur.

The importance of maintaining an unbroken cold chain lies in the preservation of product quality, safety, and efficacy. For instance, vaccines must be kept at specific temperatures to remain effective and safe for administration. Similarly, temperature sensitive foods require appropriate temperature control to prevent spoilage and maintain nutritional value.

Any break in the cold chain, such as a temperature excursion or extended exposure to suboptimal conditions, can result in product degradation, reduced effectiveness, or even pose health risks to consumers. Therefore, maintaining the integrity of the cold chain is crucial in ensuring the delivery of safe, high-quality products to the end-users.

Overall, the cold chain plays a vital role in industries where temperature-sensitive goods are involved, enabling the safe and efficient distribution of temperature sensitive products while preserving their quality and integrity throughout the supply chain.


Services involved in a cold chain

The services involved in a cold chain can vary depending on the specific industry and requirements. Here are some key services typically associated with the cold chain:

  1. Cold Storage Facilities: Temperature-controlled warehouses and storage facilities for storing temperature sensitive goods at specific temperature ranges.
  2. Temperature Monitoring: Systems and technologies to monitor and record temperature and other environmental conditions throughout the supply chain.
  3. Packaging and Insulation: Specialized packaging materials and insulation techniques to maintain product integrity and temperature stability.
  4. Temperature-controlled Transportation: Refrigerated trucks, containers, and vehicles equipped with cooling or refrigeration systems to transport goods while maintaining the required temperature.
  5. Logistics and Distribution: Management and coordination of the transportation and distribution network, ensuring timely and efficient delivery while preserving the cold chain.
  6. Quality Control and Compliance: Testing, inspection, and certification services to ensure compliance with regulations, industry standards, and product quality requirements.
  7. Reverse Logistics: Processes for the proper handling and disposal of temperature-sensitive products that may have exceeded their shelf life or require special disposal methods.
  8. Risk Management: Strategies and services to mitigate risks associated with temperature deviations, equipment failures, or unforeseen events that could impact the integrity of the cold chain.

These services collectively contribute to maintaining the integrity and quality of temperature sensitive goods throughout the cold chain, ensuring they reach the end-users in optimal condition while adhering to regulatory and industry standards.


Cold Storage Facilities

Caplinq, a leading provider in temperature-controlled storage solutions, boasts an impressive array of cold storage facilities designed to cater to diverse industry needs. With a commitment to maintaining product integrity and quality, Caplinq offers a range of temperature options to meet specific requirements.

At Caplinq, their ultra frozen storage takes the lead, with three freezers capable of maintaining temperatures as low as -45°C. These specialized freezers ensure the preservation of extremely temperature-sensitive products, such as medical supplies and high-value chemicals, safeguarding their quality and efficacy.

In addition to the ultra frozen storage, Caplinq provides a large frozen cell that maintains temperatures as low as -20°C. This facility is ideal for storing a wide range of frozen goods, including perishable foods, pharmaceuticals, and biological samples.

Furthermore, Caplinq offers a cool cell with temperature maintenance capabilities up to 5°C. This controlled environment is perfect for storing products that require refrigeration but not freezing, such as certain medications and electronics.

Caplinq's cutting-edge cold storage facilities are equipped with state-of-the-art technology, ensuring consistent temperature control, precise monitoring, and reliable backup systems. With these facilities, Caplinq guarantees that your products will remain in optimal condition throughout their storage period, preserving their quality, safety, and effectiveness.

Whether you require ultra frozen, frozen, or cool storage, Caplinq has the expertise and infrastructure to meet your needs. Trust Caplinq's cold storage facilities to protect your temperature-sensitive products, giving you peace of mind and confidence in their delivery to your customers.


Temperature Monitoring Systems:

Caplinq's temperature monitoring systems include their branded temperature loggers, designed to cater to different temperature ranges. They provide temperature loggers capable of withstanding extreme cold, with options available for temperatures as low as -80°C, making them ideal for ultra-frozen storage requirements.

For applications that require less extreme temperatures, Caplinq offers temperature loggers suitable for temperatures up to -20°C. These loggers provide accurate and consistent monitoring, ensuring the integrity of frozen goods and sensitive materials.

Caplinq understands that different scenarios may call for specific monitoring needs, which is why they provide both single-use and multiple-use loggers. This flexibility allows customers to choose the most cost-effective and suitable option for their specific requirements.

In addition to standard temperature logging capabilities, Caplinq also offers loggers with GPS capabilities. These loggers provide real-time location tracking alongside temperature monitoring, enabling comprehensive visibility and ensuring the safety and security of temperature-sensitive shipments.

With Caplinq's temperature monitoring systems, you can have confidence in the precise tracking and monitoring of temperature-sensitive products throughout their journey. Trust in Caplinq's expertise to deliver accurate, reliable, and technologically advanced solutions for your temperature monitoring needs.



Caplinq offers cutting-edge packaging solutions that incorporate Vacuum Insulated Panels (VIP) combined with the power of Phase Change Materials (PCMs) across a wide range of temperature requirements. These innovative packaging boxes are designed to maintain a constant temperature for your products, ensuring their integrity and quality during transit.

Caplinq's VIP and PCM packaging solutions provide exceptional thermal insulation, extending the temperature stability of products for up to 2-3 days. This extended duration is particularly advantageous for shipping perishable goods, pharmaceuticals, and other temperature-sensitive items, enabling them to reach their destination while maintaining optimal conditions.

With efficient shipping logistics, Caplinq ensures that products shipped within the European Union (EU) and the United Kingdom (UK) arrive at their destination within 2-3 days in most cases. This timely delivery helps mitigate the risk of temperature excursions and ensures that your products are received in pristine condition by customers.

By leveraging the advanced combination of VIP and PCMs, Caplinq's packaging solutions provide reliable temperature control, enhancing the safety and efficacy of your valuable products. Trust Caplinq's expertise in packaging to safeguard your temperature-sensitive items and optimize their transportation, ensuring customer satisfaction and product quality every step of the way.


Logistics & Distribution

Caplinq collaborates with diverse service providers to ensure the fastest and most efficient deliveries to different countries. By carefully selecting the right service provider for each destination, Caplinq minimizes delays and optimizes shipping processes. Leveraging local courier services, international shipping companies, and regional distribution networks, Caplinq ensures that deliveries are expedited with speed and precision. Their commitment to finding the most suitable service provider for each country underscores their dedication to exceptional customer service. With Caplinq's well-established network of providers, you can trust that your deliveries will be handled efficiently, ensuring your products reach their destination promptly.


Reverse logistics:

Caplinq understands the importance of efficient reverse logistics and offers a seamless process for returns. To facilitate hassle-free returns, Caplinq includes a return label inside each shipment, making it convenient for the consignee to initiate the return process. Once received, the consignee can simply affix the provided return label and drop off the package at one of Caplinq's partner shops. These partners will then ensure the safe return of the package to Caplinq. This streamlined approach not only simplifies the return process but also promotes sustainability by enabling the reuse of boxes, contributing to waste reduction efforts. Caplinq's commitment to efficient reverse logistics demonstrates their dedication to providing exceptional customer service while prioritizing environmental responsibility.


Cold chain Order Fulfillment

Caplinq offers comprehensive cold chain order fulfillment services, specializing in the safe and efficient delivery of temperature-sensitive products. With their expertise in managing the cold chain, Caplinq takes care of the entire fulfillment process, ensuring the integrity of perishable goods. Their state-of-the-art cold storage facilities maintain precise temperature conditions, preserving product quality. Caplinq's dedicated team handles packaging, labeling, and documentation, ensuring compliance with regulations and industry standards. Through temperature-controlled packaging and logistics expertise, Caplinq ensures that products are transported within the required temperature range. Real-time monitoring, loggers  and tracking systems provide visibility, enabling proactive intervention if deviations occur. With Caplinq's cold chain order fulfillment services, you can trust the reliable and secure delivery of your temperature-sensitive products, meeting customer expectations and maintaining product integrity.

Frequently Asked Questions about Cold Chain Services

Should I pay for the entire pallet in cold transport if I only have one product?

No, you don't need to. Caplinq offers different sizes of temperature controlled boxes, allowing you to choose a smaller box and reduce costs compared to traditional vehicle transports.

What are the temperature ranges you offer?

Caplinq provides a range of temperature options, from 8°C to -45°C, and will adjust the refrigeration units accordingly to ensure proper temperature storage based on your specific requirements.

What are the various package sizes that Caplinq offers?

Caplinq offers a variety of sizes for temperature-sensitive products, starting from 4L and going up to 56L or even larger.

Are Caplinq's cold chain services compliant with industry regulations?

Yes, Caplinq adheres to strict industry standards and regulations to ensure compliance with quality and safety guidelines for temperature-controlled storage and transportation.

How can I request a quote or inquire about Caplinq's cold chain services?

You can reach out to Caplinq's customer support team through their website or contact them directly to request a quote or seek more information about their cold chain services.

What does Caplinq's cold chain service include?

Caplinq's cold chain service includes storage, transportation, and the option of VIP boxes for temperature-sensitive products.

Does Caplinq offer insurance coverage for cold chain shipments?

Caplinq can provide insurance coverage options for cold chain shipments to offer added protection against potential losses or damages during transportation.

Are Caplinq's cold chain services customizable to specific client requirements?

Yes, Caplinq understands that different clients may have unique cold chain needs. They offer customizable solutions to tailor their services based on specific temperature requirements, volume, timing, and other client preferences.

Can Caplinq handle international cold chain shipments?

Yes, Caplinq has experience and capabilities in handling international cold chain shipments. They can ensure proper temperature control and compliance with customs regulations for seamless global transportation.

Can Caplinq handle time-sensitive deliveries for temperature-sensitive products?

Yes, Caplinq can handle time-sensitive deliveries for temperature-sensitive products. They offer expedited shipping options and prioritize efficient transportation to meet tight delivery schedules.

Does Caplinq have a network of cold storage facilities at various locations?

Nope, Caplinq does not have a network of cold storage facilities but we do work with partners who can assist as per the need.

Can Caplinq provide temperature monitoring reports for each shipment?

Yes, Caplinq can provide temperature monitoring reports for each shipment. Each shipment is added with a temperature logger, single use or multiple use depending on the client’s choice. Its a plug and play device for gathering temperature reports.

How does Caplinq handle customs clearance for international cold chain shipments?

Caplinq has expertise in handling customs clearance for international cold chain shipments. They ensure compliance with customs regulations, complete necessary documentation, and manage the smooth flow of shipments across borders. As long as the right paperwork is provided by the client to Caplinq, we will ensure it is smooth.

Does Caplinq offer specialized handling for fragile or delicate temperature-sensitive products?

Yes, Caplinq offers specialized handling for fragile or delicate temperature-sensitive products. They have the expertise to handle such products with care, using appropriate packaging, handling techniques, and additional precautions as needed.

What are the typical transit times for Caplinq's cold chain shipments?

The transit times for Caplinq's cold chain shipments depend on various factors, such as the distance, destination, mode of transportation, and any specific delivery requirements. We offer deliveries with 1 day delivery to 4 day delivery depending on the client’s budget.

Can Caplinq handle large-scale or bulk cold chain shipments?

Yes, Caplinq can handle large-scale or bulk cold chain shipments. They have the capacity and expertise to manage high-volume shipments while maintaining temperature control and product integrity throughout the transportation process.

Does Caplinq provide temperature data loggers or monitoring devices for clients?

Yes, Caplinq can provide temperature data loggers or monitoring devices for clients upon request. These devices allow clients to track and monitor temperature conditions during transportation, providing additional visibility and assurance of product integrity.

Does Caplinq offer 24/7 customer support for cold chain services?

No, Caplinq does not provide 24/7 customer support to address any queries or concerns related to their cold chain services. However, we are quite reliable and communicate in case of any queries.

Does Caplinq have experience in transporting Medical products?

Yes, Caplinq has extensive experience in transporting medical products, ensuring their integrity and compliance with medical regulations.

Does Caplinq offer temperature-controlled warehousing services?

Yes, Caplinq offers temperature-controlled warehousing services to store temperature-sensitive products in a controlled environment. If you only want to store the warehousing services exclusively, yes, we do offer exclusive warehousing services.


Want to know more about how CAPLINQ's Cold Supply Chain services can help you optimize your routes, leadtimes, and shipping costs? Contact us, we will be happy to help.